In response to the recommendations in the final report of the Royal Commission into Aged Care Quality and Safety, the Department of Health and Aged Care has now expanded the aged National Aged Care Quality Indicators Program to incorporate several non-clinical measures, including the measurement of quality of care experience and quality of life.   

The instruments selected to measure these constructs are the Quality of life – Aged Care Consumers (QOL-ACC) and the Quality of Care Experience – Aged Care Consumers (QCE-ACC). Both instruments were developed by researchers at the Caring Futures Institute at Flinders University.

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Australian aged care providers can access the tools via the Department of Health and Aged Care website. The instruments can also be licensed for use by other organisations and are free to use for academic researchers.